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Returns and Exchanges

Refund Policy: 30-Day Money-Back Guarantee


At Trap Shop, we strive to ensure complete customer satisfaction. We understand that sometimes a product may not be what you expected. That's why we offer a 30-day money-back guarantee.

Policy Details:

  • Eligibility for Refund: Customers are eligible for a full refund of the purchase price within 30 days of the purchase date. To qualify for a refund, the product must be returned in its original condition, including all accessories, packaging, and documentation.  Certain items including perishable goods and items on sale are not eligible for refunds.
  • Initiating a Refund: To initiate a refund, please contact our customer service team at [Contact Information]. Provide your order number and the reason for the refund request. Our team will guide you through the return process.
  • Return Shipping: Unless the product is defective or the return is a result of our error, the customer is responsible for return shipping costs. We recommend using a trackable shipping service to ensure the product reaches us.
  • Processing Refunds: Once we receive and inspect the returned item, we will process your refund. Refunds will be credited to the original method of payment within a certain number of days, depending on your card issuer's policies.
  • Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us immediately. We will arrange a replacement or refund at no additional cost to you.
  • Exchanges: If you prefer to exchange the product for a different one, please let us know during your refund request. Exchanges are subject to product availability.
  • Customer Support: For any questions or concerns regarding our refund policy, please contact our customer service team. We are here to help!

Your satisfaction is our top priority. We hope that our 30-day money-back guarantee provides you with the peace of mind that we stand behind our products and value our customers.


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